Privacy Policy

1. Introduction

Thank you for visiting Intergro Technologies (Pty) Ltd ("us", "we", or "our") with registration number 2015/315948/07. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.intergro.co.za (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

This Privacy Policy applies to all information collected through the Site, as well as any related services, sales, marketing, or events conducted by Intergro Technologies. We are committed to processing your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and all other applicable South African data protection legislation.

2. Policy Updates

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

3. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, and contact information, that you voluntarily provide to us when you register on the Site, submit an enquiry through our contact forms, subscribe to our newsletter, or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Usage Data

We may automatically collect certain information when you visit the Site. This information may include your IP address, browser type, operating system, referring URLs, access times, pages viewed, and your interactions with the Site. This data helps us understand how visitors use the Site and enables us to improve its performance and functionality.

4. Use of Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, operate, and maintain our Site and the services offered through it
• Improve, personalise, and expand our Site and service offerings across our technology, energy, finance, and software divisions
• Understand and analyse how you use our Site
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes
• Send you emails relating to your enquiries, service updates, or industry insights
• Find and prevent fraud
• Comply with legal obligations under POPIA and other applicable legislation

5. Log Files

The Site follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and it forms a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

This information is not linked to any personally identifiable information. The purpose of the information is for analysing trends, administering the Site, tracking users' movement on the Site, and gathering demographic information.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with third parties only in the following limited situations:

• With Service Providers: We may share your personal information with trusted service providers to monitor and analyse the use of our Site, to assist in delivering our services, or to contact you on our behalf. These providers are contractually bound to protect your information
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
• With Affiliates: We may share your information with our affiliates and group companies within the Intergro Group, in which case we will require those affiliates to honour this Privacy Policy
• Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Intergro Technologies, our clients, or others

7. Third-Party Websites

Our Site may contain links to third-party websites and applications of interest, including advertisements and external services that are not operated by us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take the steps necessary to, at your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

8. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. These include:

• Encryption of data in transit and at rest
• Access controls and authentication protocols
• Regular security assessments and vulnerability testing
• Employee training on data protection best practices
• Incident response and breach notification procedures

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.

Should you have any questions, same can be directed to our information officer at customer@intergro.co.za.

9. Cross-Border Transfers of Personal Information

We may transfer your personal information to third-party service providers located outside South Africa (including Google, for analytics purposes). Where we do so, we take reasonable steps to ensure that such transfers comply with POPIA and that your information receives adequate protection.

10. Your Rights Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), you have the following rights in relation to your personal information:

• Right of Access: You may request confirmation of whether we hold your personal information and request access to such information
• Right to Correction: You may request the correction or updating of inaccurate, irrelevant, or misleading personal information
• Right to Deletion: You may request the deletion or destruction of your personal information that is no longer necessary for the purpose for which it was collected
• Right to Object: You may object to the processing of your personal information for purposes of direct marketing
• Right to Lodge a Complaint: You may lodge a complaint with the Information Regulator of South Africa if you believe your rights under POPIA have been infringed
• Right to Restrict Processing: You may request that we temporarily restrict the processing of your personal information where, for example, you contest its accuracy or object to our processing of it

To exercise any of these rights, please contact us using the details provided in Section 11 below.

11. Contact Us

If you have any questions or comments about this Privacy Policy, or if you wish to exercise your rights under POPIA, please contact us:

12. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. This consent is given in accordance with Section 11 of the Protection of Personal Information Act, 2013 (POPIA), and constitutes your voluntary, specific, and informed agreement to the processing of your personal information as described in this Privacy Policy.